Confidentiality at Our Company
Our company offers various products and services.
The information below sets out how company uses and stores the personal data collected via our website, marketing or market research. It is important to us that we protect your privacy and your personal data. If you have any questions about such matters you can contact us.
It is important that this notice is read together with any other privacy notice we may provide when we are collecting personal data about you, including, if you are a client.
This notice supplements the other notices and is not intended to override them.
Your personal information
The personal information collected and held about you includes but is not limited to:
- your name, address, email address, age, gender, tax file number, citizenship, contact information;
- payment details, such as your credit card details;
- details of service or product undertaken with us;
- other information provided voluntarily by you, for example in response to surveys or competitions.
Policy detail
How do we collect your personal information?
We collect personal information about you in a number of ways, including:
- directly from you, for example when you:
- Order our service or product;
- provide information to us in person or by phone, email, in an application form;
- submit information through our websites; and
from third parties, such as:
- Organisation's commercial partners;
- other government departments and agencies;
- social media sites such when you contact or otherwise engage with Organisation through these social media sites; and
Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.
How We Implement Your Data Usage
We will only use your personal information in the following ways:
- when it is necessary for our legitimate interests:
- to enable us to supply you with the products and services and information that you have requested
- to help us in the development of, and to improve our products and services
- to provide you with information about products or services that may be of interest to you, using the email address which you have provided or via social media
- to invite you to participate in market research activities, such as responding to interview questions or completing online surveys
- to send you marketing communications, and show you marketing communications on other websites (including social media sites where you are a member)
- to ensure that content from our website is presented in the most effective manner for you and your computer
- to automatically collect data about visitors to our site (for example browsing patterns) by using cookies
- to maintain our website and ensure network and information security
- to prevent and detect fraud and other criminal offences
- as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms; or
- where you have agreed to this for specified, explicit and legitimate purposes; or
- where this is necessary for legal obligations which apply to us.
Marketing
We may contact you for marketing purposes relating to our products and services and our website, unless you let us know that you do not want to receive marketing communications. We will only contact you for these marketing purposes by electronic means (email or SMS) where you have agreed to this. Your agreement to the use of your personal information for these purposes is optional and if you decline to provide your agreement, your visit to and use of the website will not be affected.
Marketing opt out: you are entitled to opt out from receipt of marketing communications at any time and free of charge by using the contact details provided in this Privacy Policy or by using the “unsubscribe” option included in any marketing e-mail received from us.
Market research
If contacting you to invite you to participate in market research projects, such as questionnaires or interviews, we will only use your personal data for the purpose of the specific project to which you have consented. That personal data will, once the project has been completed, be removed from our systems (see retention below).
Third-party Compliance
Visitors might be requested to provide personal information such as names, email addresses, and contact numbers. This information may be utilized by our company to send tailored promotional materials, notifications, and other information we believe could be advantageous to the user. While we may promote services and products from third parties we believe are of benefit, we do not share user personal information with these third parties, nor do we control user information disclosed on third-party websites.
Our Privacy and Security Practice
Sharing of personal information
For the sole purpose of fulfilling Our contractual obligations towards You and Our business partners We may share personal information within Company Network. Company Network will process your personal information in accordance with this privacy policy and all privacy and communications legislation.
We will not share with sell lease or otherwise distribute your personally identifiable Personal Information to any third party organisations outside of Company Network without first obtaining Your permission to do so. In particular, we will not release your Personal Information to any authorised direct marketing agents without first obtaining your prior consent
Accordingly, you agree and acknowledge that:
- (a) we may transfer personal information about You to any member or members of the Company Network for the purpose of fulfilling our contractual obligations with You; and
- (b) some countries where other facilities or companies or third party organisations are situated may have no data protection legislation or laws; and
- (c) in the event that we need to transfer your personal information to any member or members of the Company Network for the sole purpose of fulfilling our contractual obligations we will use reasonable endeavours to procure (but cannot guarantee) that such companies or third party organisations give binding contractual undertakings in order to ensure that Your rights with regards to any such processing and Your personal information will remain adequately protected.
If we need Your further specific and express consent to do so we will obtain it before transferring any personal information.
We will not share Your Personal Information with any third party organisations outside of the Company Network without first obtaining Your permission to do so
In all cases any use of Your Personal Information by the Company Network which has been instigated by Us will comply with this Privacy Policy
You acknowledge that We reserve the right to use or disclose any Personal Information as needed to satisfy any law regulation or legal request to protect and defend the integrity of the Site including to enforce our Website Terms of Use or this Privacy Policy and You agree to comply with Our requests and/or to cooperate in any law enforcement or regulatory investigation
If in the future a third party organisation acquires Us or substantially all of Our assets whether by merger acquisition reorganisation or otherwise You acknowledge and agree that Your Personal Information may well be one of the transferred assets
Save for that stated above we do not transfer share or disclose (for profit or otherwise) personal information You have submitted to Us in connection with Our on or off-line activities to third parties outside Company Network.
Updates on the Present Privacy Statement
From time to time, we may update this Privacy Policy to reflect new or different privacy practices. We will place a notice on our website to alert you about these changes, and if the changes are significant, we will provide a more prominent notice. We encourage you to periodically review this page for the latest information on our privacy practices.
Your Data: Control, Access, and Rights
If you hold an account with us or have commented, you may request a downloadable file containing the personal data we have about you, which includes all data you have provided. Additionally, you can request the erasure of your personal data, except for data that we must maintain for legal, administrative, or security purposes.
Various Provisions
Handling Site Comments
When you leave comments on our website, we collect the information shown in the comments form, along with your IP address and browser details to help prevent spam. Your email address may be used to check if you are a current user of the service, and following comment approval, your profile picture will be visible in the comment section.
Session and Persistent Cookies
Please see the Company Use of cookies page.